Developer

Please consider keeping valuable community posts open instead of archiving them.

Hi ServiceNow Team,Over the past week, I found several Community posts that perfectly matched issues I was facing, but many had already been archived. It would be great if developers could continue these discussions by asking follow-up questions or s...

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Locked out of Personal Developer Instance after configuring Microsoft OIDC SSO

Hi Team,I accidentally modified the default OIDC Provider, Authentication Profile, and Multi-Provider SSO while configuring Microsoft Azure AD SSO on my Personal Developer Instance.Instance:dev215219Current issue:• Admin login fails even after resett...

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Resolved! Platform Analytics Dashboard on Database View, is there any record limit to it?

I'm working on a Platform Analytics Dashboard where I need to create Count Widgets with interactive filters. The challenge is that the filter values are not fields on the required table (sn_slm_case) in my case. They originate from a catalog variable...

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ServiceNow Action Fabric: A detailed walkthrough

All you need to know about ServiceNow Action Fabric. ServiceNow Action Fabric is a framework that lets AI agents built on the ServiceNow platform interoperate with agents and tools outside ServiceNow, using the MCP and A2A protocols. It supports th...

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How to export to PowerPoint in Operational Resilience Worskspace

I found sn_ppt_export application installed in the instance. Due to organization policy, I can not use Microsoft PowerPoint add-in to create a new template. I just create it in the instance for Operational Resilience scope. I create a new UI action a...

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Resolved! Sending Emails from ServiceNow PDI to a Personal Email (Gmail)

If you find this content helpful please upvote, thank you When working in a ServiceNow Personal Developer Instance (PDI), outbound email is not configured by default. To send emails (for notifications, testing, or workflows), you need to set up an SM...

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ServiceNow University's AI Learning Days: Real Skills for Real Practitioners

"AI" has become one of those words that shows up so often it starts to lose meaning. Everyone is talking about it, and fewer people are telling you what to do with it. That's where AI Learning Days 2026 comes in. This free, one-day virtual e...

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the Error Msg Coming from PO table

i had all the ACLs, Business rules, Client scripts and Ui Policies but i don't where this error coming. the error coming on this table proc_po

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Resolved! Scripting a Variable in Integration hub

Hello, I want to streamline flows by not having to create "If" actions and then "Set Flow Variable" for multiple catalog variablesWhat I wish to do is have one action to "Set flow Variable", but then within that action set multiple variables using i...

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Calendar component (sn_calendar) can not be updated in my PDI, because of "Unavailable for Instance"

Hello, I am trying to update the Calendar component (sn_calendar) plugin on my PDI. The newer versions resolve several existing issues, and this plugin is also a required dependency for other applications, such as Service Operations Workspace ITSM Ad...

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How to add create case button when user clicks on + button on top of csm workspace

The + button at the top of the CSM workspace creates an interaction. I made changes in the chrome_tab UX Page property of CMS workspace and now it is creating case instead of interaction.But I want to 'create case' button after user clicks on + Butto...

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Resolved! How to make Currency Code Read only??

In Workspace, I have field with type Currency. I want to make this currency code as read-only.Any idea how to achieve this ?@Ankur Bawiskar , @Dr Atul G- LNG , @glideFather

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I Have one varible which is select box having 28 choices but now user want it multi select.which is

I Have one variable which is select box having 28 choices but now user want it multi select. What is best approach to implement this without creating custom table.

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Redirect pages (e.g. links, bookmarks) to an other Service Portal

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Switching over to a different Service Portals, for example because you are introducing a new Service Portal or because you are going to use Employee Center? ...

Article

Best Practice for Downgrading Inactive Users

We have several inactive users (no login for 60+ days) who still hold ITIL/write roles. Many of these roles are inherited from groups.Before downgrading them to Business Stakeholder, I want to confirm:Does any write role (direct or inherited) automat...

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