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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum New York? Let's Make It a Two-Day Thing. Heading to World Forum... Read More now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of Concept What if a P1 incident ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Store App missing from Dev instance I am having an issue with a specific Service Graph Connector not being listed in th... Read More Developer forum Attachment variable on flow Hello teamI have a catalog item related to inventory management. The catalog item i... Read More Developer forum Action Assignment in playbook I have an action assignment that is configured as Server Script and it runs and cal... Read More Developer forum Retire UI action is not visible when viewing article in Knowledge Center How can we get the "re... Read More Developer forum Can we use CyberArk external credential integration to store basic authentication credentials Read More Developer forum Now assist VA translations Hi All, I have a requirement on the Virtual agent to have the now assist greetings ... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More HRSD events HR Tech - Las Vegas LEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with ServiceNow to see how AI complete... September 02-October 22, 2026 8:00 AM Mandalay Bay Convention Center, South Las Vegas Boulevard, Las Vegas, NV, USA Read More ITOM events ServiceNow Exchange: Increase Service Visibility with Observability & Monitoring (APAC) Join our virtual works... September 29, 2026 8:00 PM Read More Autonomous IT events ServiceNow Exchange: Activate AI Skills and Agents for Change Management Webinar Turn Change Management... September 30, 2026 8:00 AM Read More GRC events Webinar: Rethink how the enterprise manages risk​ As AI automates enterprise workflows, governance can't... September 30, 2026 8:00 AM Read More Autonomous IT events ServiceNow Exchange: Using CAB Workbench for Change Discovery This clinic focuses on... September 30, 2026 8:00 AM Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Attachment variable on flow

Hello teamI have a catalog item related to inventory management. The catalog item includes an attachment variable where users are required to upload a picture of the PC.The catalog item creates a record in a custom table that contains an Image column...

  • Question

Store App missing from Dev instance

I am having an issue with a specific Service Graph Connector not being listed in the Application Manager in my development instance. I installed the Service Graph Connector for Ordr, but was having some issues with the configuration, repaired it and ...

  • Question

Now assist VA translations

Hi All,    I have a requirement on the Virtual agent to have the now assist greetings message in multiple languages. In the requirement they do not want to use the automatic translation for greetings. So need to have each language to have it's own gr...

  • Question

The End of NowLLM : Closing an In-House Era

ServiceNow is ending the default use of its in-house large language model, Now LLM, and shifting towards integrating advanced third-party models like Google Gemini and OpenAI GPT. This update shows ServiceNow's strategy to provide more powerful, flex...

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Resolved! Parent Archive Rule failing to cascade archive

My parent Archive Rule is failing to run referenced 'child' Archive Rules. The goal for this archival is to archive [incident_alert] and [incident_alert_task] records when an [incident] record matching the criteria in the parent rule is found. Since ...

  • Question

Action Assignment in playbook

I have an action assignment that is configured as Server Script and it runs and calls my script include and performs some checks with no problems. It all works bar one element.The Script Include will generate a gs.addErrorMessage which appears absolu...

  • Question

Resolved! AIUX on PDI

I am trying to get AI UX to work on my PDI. I have tried both on Australia and on Brazil with the same result.I followed the guide here: https://relay.semaphorepartners.com/aiux-docs/installing/After checking/updating the plugins listed I can see tha...

  • Question

Resolved! Looks Up Records not pulling records from List Collector

I have a Catalog Item with a List Collector for the cmdb_ci_server table. Within the Flow, I have created a Look Up Records for this table with the condition Sys ID is one of server_configuration_items (List Collector data pill from the Get Catalog V...

  • Question

Edit knowledge articles in review state also

Hi,So I need the Knowledge articles to be editable and should also be deleted from the review state also.Currently I can do it in draft state. But not in Review state. All the ITIL users should be able to do this.

  • Question

Resolved! How to identify the auto closed incidents from state solution proposed to closed due to inactivity of the caller?

Dear all, We would like to know the list of incidents which were closed automatically from solution proposed to closed due to no activity from the caller.There are many incidents in the closed state changed from solution proposed, but how to know whi...

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  • Script Debugger
  • Scripting and Coding
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