Clickable Link Variable on Catalog Items

keshav77
Tera Contributor

Hi All, 

 

I want to create one clickable link or variable on the catalog form which will depend upon another variable value.

 

for example I want to see only those incident link  which are open by the user who is submitting this catalog request.

so that link will take the use to the incident table and user able to see those incident which is opened by him.

 

How we can achieve this

open for suggestions

 

@Ankur Bawiskar  any suggestion on this

2 REPLIES 2

JenniferRah
Mega Sage

You can create a Rich Text Label variable and make it conditionally visible. Add the text you want to the variable and use the link that goes to your desired location. For example, if you want Incidents where the current user is the Caller, you can use this URL:

/now/nav/ui/classic/params/target/incident_list.do?sysparm_query=caller_idDYNAMIC90d1921e5f510100a9ad2572f2b477fe

Ankur Bawiskar
Tera Patron
Tera Patron

@keshav77 

I already shared solution here

Clickable Link Variable on Catalog Items 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader