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07-22-2025 04:36 AM
I have configured an Edit button in the related list of an RITM in SOW. However, I need a client script for the onclick event to allow selecting RITMs from there. I have tried some scripts,but they are not working, and when I try to save, the changes are not being saved. I have created a related list action for edit and added the table sc_req_item and view Service Operation Workspace
Solved! Go to Solution.
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07-23-2025 01:55 AM
Hi,
Check all the steps again specially the payload mapping and event mappings. It should work.
There is the another way to add child RITMs
1. Create a new action "Edit"
2. Client script
function onClick() {
var parentRITM = g_form.getUniqueValue(); // current RITM sys_id
var _strLink =
'/sys_m2m_template.do?' +
'sys_is_list=true&' +
'sys_is_related_list=true&' +
'sysparm_collectionID=' + parentRITM + '&' +
'sysparm_query=&' +
'sysparm_referring_url=' + location.pathname + '&' +
'sysparm_stack=no&' +
'sys_target=sc_req_item&' +
'sysparm_m2m_ref=sc_req_item&' +
'sysparm_form_type=o2m&'+
'sysparm_collection=sc_req_item&' +
'sysparm_collection_key=parent&' +
'sysparm_collection_label=RequestItems&' +
'sysparm_collection_related_field=&' +
'sysparm_collection_related_file=sc_req_item&';
var win = top.window.open(_strLink, '_self');
if (win) {
win.focus();
}
}
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07-22-2025 04:42 AM
Hi,
Can you please share the screenshots ?
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07-22-2025 06:05 AM
This is the script that i have added , but i think there is some issue with the url
https://oismartsupportdev.service-now.com/sys_m2m_template.do?sys_is_list=true&sys_is_related_list=t...
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07-22-2025 05:05 AM
share screenshots and is that an OOTB button or you created new?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-22-2025 06:21 AM
I have created that using Related List Actions.