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Client Script in HR workspace

PreethiG6447769
Tera Contributor

Hi Team,

 

We have client script- on change of affected employee on sn_hr_core_case table, it populated affected employee country in HR case.

This working fine in native view for all HR tables and related COE tables. 

Client script UI type - All.

 

In HR workspace, when we change the affected employee for other COE tables(sn_hr_core_case) its populating the affected employee country.

 

But for sn_hr_core_case cases in workspace, its not populating country on change of affected employee. Why this happens.

12 REPLIES 12

PreethiG6447769_1-1770791202436.png

 

@PreethiG6447769 

so what debugging did you do?

Ensure Global Checkbox is Checked for your client script.

Did you check what came in alert for the JSON? i.e. alert(JSON.stringify(answer))

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Ankur Bawiskar , I have put the logs and checking all are returning the values correctly, but only for HR case coe that too in workspace its not updating the country.

@PreethiG6447769 

what do you mean by HR Case COE?

for which HR case table it's not working?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

sn_hr_core_case -- for this COE