Client Script in HR workspace

[PreethiG6447769]

Hi Team,

We have client script- on change of affected employee on sn_hr_core_case table, it populated affected employee country in HR case.

This working fine in native view for all HR tables and related COE tables. 

Client script UI type - All.

In HR workspace, when we change the affected employee for other COE tables(sn_hr_core_case) its populating the affected employee country.

But for sn_hr_core_case cases in workspace, its not populating country on change of affected employee. Why this happens.

[Tanushree Maiti]

In Your client script,

Set the "Isolate Script" field on the client script to "True" and that should help resolve the issue.

Please refer to below articles:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1220159

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0960131

[PreethiG6447769]

 All are already set to true, even then its not working for specific COE- from workspace alone.

[Ankur Bawiskar]

@PreethiG6447769 

for some it's not populating?

Does that user have country populated?

share your script and config screenshots

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