Client Script not working on Service Portal

[Zod]

Hi Experts,

I understood, that normal client scripts will not work on service portal ... I also found some posts regarding this issue, but I don't get it. How to achieve ... you anyone please tell me in more detail what to do?

My on client scripts is something like this ...

function onLoad() {

  if (g_form.getUniqueValue() !== g_user.userID)

  {

  g_form.removeOption('u_abc', 1);

  g_form.removeOption('u_def', 1);

}

  }

[chirag_bagdai]

Hello,

Yes. I don't see any issue with the script. Could you please check the field name ? Also, can you please check browser console log (in-case if you are getting any error).

[Ivano B]

Hi Vem

Not sure if you copied your code from the instance but if this is the case you have a missing {

function onLoad() {

  if (!g_user.hasRole("xxxxxxx")){

  alert("Disable should be removed");

  g_form.removeOption('notification', 1);

  }

Cheers

R0b0

[Zod]

Thnx. Was just not copied.

[Ivano B]

Hi Vem

I had a look around and i think Brian is right. g_user probably is not completely supported.

I mean g_user.getUserID works but not other methods. I think makes sense to open a ticket in HI.

On the other hand you can achieve the same result in a different way..create an async ajax call to obtain the user ID.

I know it's a different kind of effort just to obtain the user_id but it's the only way for the moment.

Cheers

R0b0

[Zod]

Hi R0b0,

thanks! I would be fine with any workaround.

Just JS is already hard for me (as low-code person) ... ajax is absolutely not my area.

Could ou provide some code that could be used?

If fact i need an option to avoid showing certain sys_choice if it is not YOUR sys_user record you want to change ..

I also struggle hiding complete fields in the SP depending on other field values ... this client script is also not working ;-(

function onLoad() {

  if (g_form.getValue('u_xxx') !== 'true')                         // check condition

  g_form.setDisplay('u_yyy', false);                                     // Hide field

}

Somehow lit looks like a lot of additional effort to get things running properly also in the SP .-(