The above answers did not work for me. To get manager name of a user onChange use GlideAjax:
Write the onChange function as follows:
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}
else
{
var ga = new GlideAjax('ScriptLibrary');//This is the name of your script include, make it client callable
ga.addParam('sysparm_name','getUserManager');//This is your function in the script include
ga.addParam('sysparm_user_name', newValue);//newValue is the user sys id--it must come from a reference field
ga.getXML(GetParse);
}
function GetParse(response) {
var answer = response.responseXML.documentElement.getAttribute("answer");
g_form.setValue('corresponding_manager', answer);//corresponding_manager is the field name that will be updated
}
}
server side script include needs to be as follows:
var ScriptLibrary = Class.create();
ScriptLibrary.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {
getUserManager: function() {
var parent=new GlideRecord('sys_user');
var id=this.getParameter('sysparm_user_name');
parent.addQuery('sys_id', id);
parent.query();
parent.next();
return parent.manager;
},
