Client script pop up appearing for other users

Chaz_
Tera Guru

Hi,

 

We have a client script which presents a pop up when the priority is changed on incident. However, we noticed that if other users are viewing the same incident at the same time as the update being made, they too also see the pop up.

 

How do we only show the pop up only on the session where the update is being applied by a user?

 

Thanks.

7 REPLIES 7

Good point. A BR would not do a true pop up though but if addInfoMessage is good enough to meet your requirements, that could work.

Chaz_
Tera Guru

Is there any other way of getting this to work within a client script? It would need to be an Ok/cancel or confirm alert. 

 

Thanks.

I cannot think of anything that would solve this. I am not saying it is not possible but I googled around and tried to come up with something and I just can't think of a way to solve it.