Client script to make a field read only based on a condition

[test1231998]

Hi,

I have a field called as business service(reference field)on my incident form,Whenever business service is Unify(one of the values in the field) .I have to make the field read only after submission of the form.

ie.whenever the business service is Unify then when i save the form the field business service should be read only.

I wrote the onsubmit client script as below.

function onSubmit() {
    //Type appropriate comment here, and begin script below
        var bs = g_form.getValue('business_service');
        if (bs == '4ba556dc1b04a4101f99db15ec4bcb0b') {
            g_form.setReadonly('business_service', true);
        }
}

but it isnt working.

when i click on save it becomes read only once the form is saved it is not shown as read only

Please can anyone help me

[test1231998]

Yes i have tried that as well,Still the same.

There is a ui policy also to make this field mandatory,but not read only.I am not supposed to change the mandatory in ui policy as there are other options also in this field where the business service should be mandatory.

[Ankur Bawiskar]

Hi,

then remove client script approach

1) use another UI policy with higher order than the current UI Policy

Condition: Created By [IS NOT EMPTY] -> so that it runs for existing record AND Business Service is Unify

UI Policy Actions:

Mandatory False

Readonly True

Regards
Ankur

[test1231998]

It is showing the same on similar to onsubmit once the form is saved it again moves back to editable field

[Ankur Bawiskar]

It is very difficult to say what's going wrong without checking or debugging

[test1231998]

Ok  No Problem,Thanks for providing the solutions and suggestions