Clone Issues

[athavichith]

I did clone of Prod to my sub-prod environments. But it did not clone down my Groups, Group Members, Group Roles from Production and it cloned over the Groups, Group Members, Group Roles I had created in sub-prod environments. 

[Martin Friedel · Accepted solution]

Hello, 

check table Clone Exclude Tables [clone_data_exclude] and Clone Data Preservers table [clone_data_preserver].

ServiceNow official documentation:

• Data preservation on cloning target instances 
• Exclude a table from cloning 

You can find some useful tips in this video created by Allen Andreas: Master ServiceNow Cloning: Tips and Tricks 

If my answer helped you, please mark it as correct and helpful, thank you 👍
Martin

[Martin Friedel · Accepted solution]

Hello, 

check table Clone Exclude Tables [clone_data_exclude] and Clone Data Preservers table [clone_data_preserver].

ServiceNow official documentation:

• Data preservation on cloning target instances 
• Exclude a table from cloning 

You can find some useful tips in this video created by Allen Andreas: Master ServiceNow Cloning: Tips and Tricks 

If my answer helped you, please mark it as correct and helpful, thank you 👍
Martin

[Community Alums · Accepted solution]

Yes, I wanted to suggest the exactly same. It will most likely be this...