Cloned UI Action Not Working
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‎03-27-2024 01:18 PM
I am new to SN development, so I am a little baffled at a behavior. My goal is to create a custom version of the Delete UI action that displays only on the Case view. I started by going to the UI actions and doing an insert / stay on the Delete form UI action for the global table. I then simply renamed my Delete to Delete SED, so I could tell them apart. I then excluded the Case form from original Delete UI action and included the Case form on the new Delete SED UI action.
I made no other changes, so I expected my Delete SED button to behave the same as the original Delete button. However nothing happens when I click the Delete SED button. Before I substituted my copy the original Delete button presented the cascade list and prompted for confirmation.
I know it must be something very simple that I am missing, but I would have expected the copied one to work.
Thanks in advance for help.
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‎03-27-2024 02:22 PM
if you clone your custom ui action, action name shall be different from the source.
could the cause be - 2 ui actions with the same action name?
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‎03-28-2024 06:05 AM
The same action name is not the issue. Changed it to delete_sed and updated all instances in the script. The Delete SED button still does not work.
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‎04-08-2025 09:17 PM
Has this been resolved?
If not, open the "sys_ui_action" table and check if the Isolate script field of the duplicated UI Action is set to false.
In my case, changing it from true to false made it work properly.