Close Window from onSubmit Client Script?

[Brian Treichel]

Hello,

We have a requirement that once an approval record has been updated (approved/rejected/comments/etc), the window should close if it comes from 'somewhere'. The way that I have been trying to do it is by adding 'sysparm_close_window=true' to the link that sends to the approval (from an email/portal/etc). In a display Business Rule, I look for that parameter and set a g_scratchpad variable 'close_window' to true. Now I am attempting to write an onSubmit Client Script that looks to see if 'close_window' is true, and if so, close the window. The problem that I am running into is that, because the onSubmit client script runs before the UI actions for Approve/Reject, the UI Action scripts never get triggered. I'm also having an issue that basic 'Save' loops the onSubmit script, and asks me if I want to leave the page without saving.

Business Rule:

g_scratchpad.close_window = gs.action.getGlideURI().toString().indexOf('sysparm_close_window=true') != -1;

OnSubmit Client Script:

if(g_scratchpad.close_window){
       g_form.submit();
       window.top.close();
     }

Anyone able to help out with this one?

Thanks,

Brian

[Brian Treichel · Accepted solution]

Hi Berny, the getGlideURI() will not get the parameter because the page has already been navigated away from. I solved the issue by using AJAX in an onSubmit client script to have the form submit, then close. Didn't even need the UI Page . Thanks for the help though!

[MG Casey]

Could you share your script? I am curious on how you achieved that.

[Brian Treichel]

Hey MG - Just saw your comment. Here is the client script

function onSubmit() {

  var location = window.location.href;

  // we are coming from the portal...lets handle the action here

  if(location.indexOf('sysparm_portal=true') > -1){

  var ga = new GlideAjax('portalApprovalUtil');

  ga.addParam('sysparm_name','approvalAction');

  ga.addParam('sysparm_sys_id',g_form.getUniqueValue());

  ga.addParam('sysparm_comments',g_form.getValue('comments'));

  ga.addParam('sysparm_action', g_form.getActionName());

  ga.getXML(parseResponse);

  return false; // This will stop the processiong

  }

  function parseResponse(response) {

  var answer = response.responseXML.documentElement.getAttribute("answer");

  if(answer == 'success'){

  g_form.modified = false;

  window.close();

  }else{

  g_form.addErrorMessage('An error occured, please contact your administrator');

  }

  }

}

[vjy4u4ever]

on onSubmit client script just use this : setTimeout(function() { window.open(window.location, '_self').close(); }, 3000);

Hope this will help sombody else if your problem is solved