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05-02-2024 08:03 AM
I have 3 "Closed" incidents which show up when i use the "Active is True" filter condition - any reason why this is the case? these should not show as active
Solved! Go to Solution.

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05-02-2024 08:17 AM - edited 05-02-2024 08:18 AM

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05-02-2024 08:08 AM
@Adil N Check the active field on these incidents and see if someone changed this field to true after the closure of the incidents.
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05-02-2024 08:10 AM - edited 05-02-2024 08:14 AM
@Sandeep Rajput Can you guide me on how I can check this?

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05-02-2024 08:15 AM - edited 05-02-2024 08:16 AM

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05-02-2024 08:17 AM - edited 05-02-2024 08:18 AM