Closure Notes value(String) should be searchable from global search

[Priya madyapgol]

HI Everyone,

I have one requirement on Global search.

In case form, we have closure notes field, and that field is having String (string + int) value. and when the case is completed, and any user wants to open that record by using global search, but they are not going to search with case no. but they want to search with closure notes field value, in Global search.

So is it possible to achieve, if yes, how can i achieve this!?

Thanks in adavance.

[Community Alums]

Hi @Priya madyapgol ,

go to Global text search >  

and from List of tables (comma-separated) that will not appear as options when setting up Global Text Search tables.   remove and add the tables for the global search.

for advance configuration pls check    System Properties > text Search >

[Bindu Jayagond]

Hello @Priya madyapgol,

Please try adding the required field and table details in the Search Source table (sys_search_source) and link them with the Search Application Configurations table (m2m_search_context_config_search_source).

You can refer to the article below for a detailed explanation of the solution:

https://www.servicenow.com/community/developer-forum/how-to-enable-global-search-for-the-custom-tabl...

If this helped you in any way, please consider marking the answer as helpful and accepting the solution.

Thank you!