cmdb extract sent via email is incomplete

[Servicenow lear]

Greetings ALl,

Our CMDB has 1.1 mil records.

I want to extract this info into excel.

When I extract in excel , it sends it via email.

The Data that comes is only 20k rows insead of any million records.

What am I missiing ?

[Diogo Ramos · Accepted solution]

Have a look at https://docs.servicenow.com/bundle/xanadu-platform-administration/page/administer/exporting-data/con... 

Probably the best idea is to have a clone on a sub production instance and export from there in batches.

Cheers