CMDB > Setting Assignement Groups

[Sohail Khilji]

Lets assume there are 3 groups GroupA , GroupB , GroupC

Each Group has diffrent CIs owned as below.

GroupA >  10Windows Servers, 5 Linux Server, 1 Storage Servers , 12VMs

GroupB >  11Windows Servers, 15 Linux Server, 4 Storage Servers , 32VMs

GroupC >  22Windows Servers, 3 Linux Server, 3 Storage Servers , 52VMs

I.e. Each group is owning multiple devices.

Question :

How do i set the Assignemt group for each devices automatically  ? Iam aware of CI class manager field which sets support group based on class. But here the condition is each group owns CIs from diffrent class. How can i manage to get the Support or Assignmet group for all CIs in my CMDB. ?

how is it automated or managed in any given environment ?

@Dr Atul G- LNG any inputs...

[Dr Atul G- LNG]

Hi @Sohail Khilji 

I think there is no automatic way, as each group hold different devices. You need to do the manual, for first time do it via excel upload.

@Mark Manders any thoughts.

[Mark Manders]

What is the source? Are you importing them from somewhere? How do you know which group has which CI's. One way or an other, any automation needs to know what it needs to set. Just 'here is a server, assign the correct group' only works if you have some way of knowing the group. Based on the information you are providing, it's not possible to automate.