CMDB health dashboard not working

SnowUserDev
Tera Contributor

Hey Experts,

 

Require ur help/insights on CMDB health dashboard. When I open the dashboard it shows N/A even though the records are present in CMDB.

How can I get it to show the output?

TIA

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

 Hi @SnowUserDev 

 

Make sure all jobs are running.

LearnNGrowAtul_0-1701089553143.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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13 REPLIES 13

rishabh33
Tera Contributor

rishabh33_0-1732106486868.png

Hi @Dr Atul G- LNG could you help me with this ?

Hi @rishabh33 

 

As per latest release, the CSMDB dashboard has been move to CMDB workspace now.

 

https://www.servicenow.com/community/cmdb-blog/what-s-new-in-the-cmdb-and-csdm-for-the-xanadu-releas...

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

rishabh33
Tera Contributor

Hi All,

is there any way to fix this without using CMDB workspace ?

PrasannaK054623
Tera Expert

Hi All,

 

We are facing the same issue after the xanadu upgrade..the CMDB dashboard is not working and all the jobs are running..

 

Let me know if any solution

Not applicable

Just a note here , from Xanadu, cmdb health dashboard is deprecated and it's advised to use cmdb workspace instead.