CMDB Health Inclusion Rules Questions

[mah1]

Xanadu Patch 6, all plugins updated

I'm not having any success with setting up rules in the CI Class Manager. Nothing changes after I set up rules and run the scheduled jobs.

For example, I want to exclude retired CIs so I set up an Inclusion rule on Configuration Item as follows:

Active Record Condition Install Status in (Installed, Pending Install)

I also set up similar Health Inclusion Rules on Configuration Item for Duplicates and Staleness.  That is, I only want CIs with Install Status in (Installed, Pending Install) to be included when checking for Duplicates and also for checking for Staleness.

Nothing changes after the scheduled jobs run. I thought that by setting the rules at the top level (i.e. Configuration Item) means the rules apply to all classes.

What am I missing here?  How should I be setting this up so that only CIs with Install Status in (Installed, Pending Install) are included?

Thank you!

[mah1]

The threshold change was done in a sub-prod instance as a test to see if it would allow the correctness job to complete. It was meant to be a temporary change only.

Thank you

[Shivalika]

Hello @mah1 

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Shivalika 

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