cmn_location & core_company ITSM

Adithya Khurana
Tera Contributor

In ITSM UI, I couldn't see an option to refer location in companies form and vice versa. However in cmn_location db there is a field company how does this mapping is done ? i.e When i create a company , how to associate that company to some location. 

1 ACCEPTED SOLUTION

SatyakiBose
Mega Sage

Hello @Adithya Khurana 

You need to add it manually by configuring the related list.

SatyakiBose_0-1678368591956.png

 

SatyakiBose_1-1678368634970.png

 

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5 REPLIES 5

SatyakiBose
Mega Sage

Hello @Adithya Khurana 

So the relationship is 1:many for company:location.

Which means that one company can be in multiple location.

This is tracked in the Location related list in the company record.

So if you want to associate a company to location, you need to add a location from the related list.

SatyakiBose_0-1678367862625.png

 

Adithya Khurana
Tera Contributor

shaunthesheep_0-1678368457315.png

I couldnt see any location related list could you please help guide ? 

SatyakiBose
Mega Sage

Hello @Adithya Khurana 

You need to add it manually by configuring the related list.

SatyakiBose_0-1678368591956.png

 

SatyakiBose_1-1678368634970.png

 

Adithya Khurana
Tera Contributor

 

Thanks for the timely reply!!!