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‎09-03-2015 10:03 AM
I have a CMS login page set up for our end-user facing interface that we've developed using ServiceNow's CMS. The issue I'm seeing is that if a user is not logged in but attempts to access some page in the CMS via a direct link (like servicenow.com/myInstance/cms/sub-page), he is prompted to log in first. This is expected. However, when the user is authenticated, he is routed to the correct CMS page but it is within the gsft_nav frame; meaning, the user sees the itil user view with the list of applications/modules off to the left and the ServiceNow header along the top. Within the content frame the CMS page is displayed correctly, but obviously this is not the behavior we want. We want the login page to route to the appropriate CMS page without being displayed within the gsft_nav pane. It's quite odd, and I can't seem to work out what piece of configuration I'm missing.
I've attempted to use the (depricated) Login Rules which works if the user is simply attempting to access the root ServiceNow system, as this redirects the user to the CMS homepage I've specified in the login rule. But giving the user a link to a CMS page and they are not logged in results in the strange behavior I've outlined above.
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‎09-04-2015 06:23 AM
What does the link look like? Also, do you have the frame buster checkbox checked on the cms homepage?
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‎09-08-2015 06:39 AM
Oh wow, the frame buster is what did it... can't believe I missed that. Thanks!
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‎09-10-2015 02:53 AM
Hi
Can you please go through the thread : Custom Login on CMS. How to redirect
I am stuck with the redirection that mean which script should I cann on click of Login button and redirect to portal.
Thanks in advance
Deepak