Coalesce error

naxis alx
Tera Contributor

Hello,

I'm using import set to try to update alm_hardware records

Step1:

I import the sheet from the list view. After import with no Asset tag, a BR creates Asset tag. 

After import I set coalesce on Asset tag field

Step1:

I export the records with Asset tag and change some fields

Step3: 

I want to import the sheet with the changes being updated according the coalesce but I 'm getting the following error.

Error: Duplicate Entry - Matching Configuration Item found

This is the sheet I try to import

5 REPLIES 5

jaheerhattiwale
Mega Sage
Mega Sage

@naxis alx 

You need to import the sheet from the "System Import Sets > Load Data" module to make the transform map run.

If you import from the list view it will not trigger transform map.

 

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