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12-18-2024 05:00 AM
Hi All,
I was wondering if it is possible to configure the columns for the groups table when I click on 'Assignment Group' on Incident Form.
At the moment I see Name, Correlation Id and Description but I would like to change to see other properties. Where this can be configured?
Solved! Go to Solution.
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12-18-2024 06:24 AM
You can use the approach which i shared above
When you click on the assignment group reference field showing which is sys_popup_view ,so right click on header name configure list layout and arrange columns according to your requirement.
If my response helped, please mark it as the accepted solution ✅ and give a thumbs up👍.
Thanks,
Anand
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12-18-2024 06:25 AM
sys_popup view as suggested by @Anand Kumar P is good option.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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12-18-2024 06:41 AM
are you saying the columns need to be different when person clicks on magnifying icon or when they click the i icon?
1) if for magnifying icon then configure list layout and add/remove the fields
OR
2) if for i icon then you need to configure the sys_popup view
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-23-2024 10:33 PM
As per new community feature you can mark multiple responses as correct.
If my response helped please mark it correct as well so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader