Column Level Encryption Issue

BalakrishnaJ
Tera Contributor

Hi All,

 

I am working on column level encryption, I have two table documents and applicants, while document table is not extended from any table and encryption is working on save/update records. But while coming to applicant table which is extended from the consumer table. while saving/updating the record it is converting to encryption but unable to decrypt. I have using same module and same role both table.  CLE plugin we didn't purchase.

 

Pls suggest your solutions

7 REPLIES 7

Ankur Bawiskar
Tera Patron

@BalakrishnaJ 

did you try with admin on the other table?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Yes, I tried with admin role, same issue

@BalakrishnaJ 

may be your table extends OOTB table the field config must be coming from parent table

Are you encrypting new field on your table or OOTB field coming from consumer table?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

I am doing encryption on the new field example: first name, last name