Knowledge Center Article Optimization - Overview page questions

[kdelbridge]

I have several questions for the community regarding the Overview page tab view for Article Optimization.

1. Is there a way for a user to filter the articles that show up when viewing the "overview" tab?

 example:

• articles may be displayed that are past their valid to date and we'd rather focus on those articles. Is it possible to be able to add that column to filter on?

2. We have user who is a Knowledge Admin and is also a Knowledge Manager of one of our KB's

• when that user is logged in and on the Article Optimization > Overview tab and looking at aritcles associated with their KB, and reviewing for example, articles that could be 'auto-fixed' for Title relevancy
  • the list shows 26 ready to fix, but NO date is displayed
  • if click on the articles needing review (7) for that same issue tile, only see 2 articles
  • IF an ADMIN is on logged in KC and on this same view, we CAN see all articles (26 ready to auto-fix) and 7 needing review.

3. Lastly, when on the Article Optimization > Overview tab

• Are the 4 tiles below supposed to NOT be clickable?