Column visibility in List view and ACLs

[mitzaka]

Hi there, a question which I would love some help with.

I want to show the Short Description column form my change requests into the List view for My Approvals. To do so, I have added the column by personalizing the list view. However, this was only partially successful - I can see the Short Description content with Admin users, but not with other users. With 'regular' users I see this:

I am pretty sure it's a common of ACLs but I can't seem to figure it out. I checked this: Re: Column shown blank in list view in spite of having values

but I still can't get it done.

[harikrish_v]

Hi Dimitar,

First make sure that it is the same field that is coming up for all users. After that you can right click on the header->Personalize->All->Access Controls. Open the read ACL for this field (if field is short_description in incident table, the acl will be like incident.short_description). Open the ACL and check if the role is there in the Requires Role related list, if its not there click on Edit and add it.

Thanks & Regards,

Hari

[mitzaka]

Hi Hari, thanks for the answer. I did try that, but when I go to perzonalize Approvals, I don't have any ACL for the field I need (change_request.short_description). All I have is the following:

[harikrish_v]

Can you put a filter with Operation is read and see if there are any field level ACLs

[mitzaka]

Hari, these are the Read security rules on Approvals.