Confidential label file not allow to attach Incident and request Item

[dgarad]

When i tried Confidential label file to attach Incident and request Item i got an error: File type not permitted or mime type does not match the file content.

[Anurag Tripathi]

Hi,

Go to the system properties and check if that file type is added on this property

glide.attachment.extensions

PS. if you modify this property it will be a platform wide change , not limited to a table or process. So make sure you have necessary approvals.