Undelete Report ?

Meloper · ‎05-13-2020

Hay,

i have deleted a Report from "sys_report" . Today!!!
Now i cant find the Report on sys_delete_recovery or sys_audit_delete....

It seems that reports can not be recovered?

Also can some please explain the difference between Delete Recovery and Delete Record?

Ankur Bawiskar · ‎05-15-2020

Hi,

This is possible.

Check this system property; it contains sys_report so it means sys_report deletion is audited

If someone has removed this table from this property then it cannot be performed

Name - glide.ui.audit_deleted_tables

Left nav type - UI Properties and search this

sys_report table has audit enabled for deletion; so you can restore deleted records of this table

In Deleted records search with the Display Value -> name of report

right click and Undelete Record button

Example below:

Name: Outages by Root Cause -> this is present in deleted records & not present in sys_report table

It says report undeleted

check sys_report table again for this name; report came back

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Nikhil Phalke · ‎05-13-2020

Hi,

Delete Record:

This module works on records in audited tables. Recovery of cascaded deleted records must be done within seven days of the record deletion. After seven days, only data records and references on tables that audit deletions can be recovered, which is the same functionality as prior releases.

Delete Recovery:

This module works for any deleted record. This recovery must be done within seven days of the record deletion.

Please mark helpful and correct based on impact.

Regards

Nikhil

Meloper · ‎05-13-2020

Thanks for the copy from Servicenow Docs...

Nikhil Phalke · ‎05-13-2020

Hi,

As you want only the difference thats why I have given that much Info from docs.

Is there is anything wrong from copying something from docs.

Regards

Nikhil

Meloper · ‎05-15-2020

Deleted reports cannot be restored