Configure CAB
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ā02-10-2025 07:31 PM
I need to configure CAB
The requirement is:
CAB meetings should schedule every wednesday's 6.30pm to 7.30pm and notification should send to the cab members before the meeting date and during each wednesday's meeting discussions should focus on changes that are scheduled to be implemented in the next two weeks.
If a change comes on one wednesday after 7.30, a message should saying like you must wait for 7 days to create a change request. Then on next Cab meeting there it will be discussing on the this change request.
How to implement this? Can anyone provide me with some references.
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ā02-10-2025 10:12 PM
Hi @akhilaanil
CAB meetings should be scheduled every Wednesday from 6.30pm to 7.30pm, and notification should be sent to the cab members before the meeting date.
Atul: To accomplish this, you need to create CAB meetings where you can define the timings. Based on these timings, you can set up notifications accordingly. However, the question arisesāwho is a CAB member? Do you have a dedicated group, as shown in the screenshot? If so, you can configure this group in the notification settings.
During each Wednesday's meeting, discussions should focus on changes that are scheduled to be implemented in the next two weeks.
Atul: You can set the in Agenda management
If a change comes on one wednesday after 7.30, a message should saying like you must wait for 7 days to create a change request. Then on next Cab meeting there it will be discussing on the this change request.
Atul: It is not possible because if the change does not meet the conditions mentioned in the agenda, it will not be added to the CAB. In that case, you must inform the requestor either manually or via email.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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ā02-13-2025 01:01 AM
Please provide me with the Change Request Additional Condition?
Schedule for Every Wednesday 6.30 to 7.30 PM and During each Wednesday's meeting, discussions should focus on changes that are scheduled to be implemented in the next two weeks.If a change comes on one wednesday after 7.30, a message should saying like you must wait for 7 days to create a change request.
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ā02-13-2025 01:52 AM
Hi @akhilaanil
If a change comes on one wednesday after 7.30, a message should saying like you must wait for 7 days to create a change request.
You can do it via UI policy.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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ā02-13-2025 02:40 AM - edited ā02-13-2025 02:41 AM
The agenda items are not populating by refreshing. Why? Or do i need to create new?
