Configuring email account in PDI

[mrakeshchv]

Hi All, 

I am trying to learn on notifications and part of it was creating inbound email actions. But there was no email account configured in PDI. can anyone please help on how i can configure an email account.

I have seen at places that its not possible to send and receive emails. In that case, please let me what can we give for username and password if i am configuring as per the screenshot in case if i am working in a real time project , i want to know what needs to be given in these places.

Thanks in Advance

[Mark Roethof]

That would be the user name and password of your email account.

[mrakeshchv]

Hi Mark,

You meant our instance's right, someething like 'devXXXXX@service-now.com' as userv name and instance password right?

Thanks

[Mark Roethof]

No, as I mentioned before: that would be the user name and password of your email account.

[mrakeshchv]

Hi Mark,

Sorry I am not getting it, is what you are referring an external account, where we may send and receive emails, something like maybe a gmail one.

Thanks

[Mark Roethof]

Yes indeed.