We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

Change from address for Scheduled Reports

albertosaenz
Tera Contributor

I want to send some reports using Scheduled Reports, but the sysauto_report table doesn't allow to set a specific email address for the "From"

 

It uses the defined email account for the instance.

I know how to change it for normal notifications, but I am not able to find it for scheduled reports.

2 REPLIES 2

dwtaber
Tera Expert

I've just run into a similar issue: it's trying to send scheduled reports from an inactive account.

lauri457
Kilo Patron

You should be able to achieve this with a mail script calling the setFrom() and setReplyTo() methods of the email object:

GlideEmailOutbound | ServiceNow Developers

Screenshot 2026-02-27 095059.png

Screenshot 2026-02-27 095045.png