Configuring lookup using list

Alexandre17
Tera Expert

Where i configure de lookup using list? For example, table1 is referenced to sys_user in field Something2 and i need more fields in popup sys_user, like a city, company, etc.. 

 

sn.JPG

 

1 ACCEPTED SOLUTION

Hello @Alexandre17 

 

I don't think you can create two popup list view for a reference field. You have to use the one with sys_ref_list only unfortunately.

 

Please mark my answer as correct based on Impact.

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11 REPLIES 11

Saurav11
Kilo Patron
Kilo Patron

Hello,

 

Please do the below:-

 

Right click on the name column and then configure -> list layout

 

Saurav11_0-1665902122741.png

 

Then select which ever fields is required and then save it:-

 

Saurav11_1-1665902170655.png

 

It will appear on the list view of the reference.

 

Please mark answer correct/helpful based on Impact. 

Alexandre17
Tera Expert

Tks, @Saurav11 , but i need create a new view (with more fields) and link/call in lookup button ... like this:

 

in this example, i create new view User_plus

Alexandre17_0-1665927951414.png

 

name of new view

Alexandre17_1-1665927968344.png

and it is in ui views...

Alexandre17_2-1665927980243.png

 

Now, how i link in the lookup using list ?

Alexandre17_3-1665928219819.png

 

 

 

Hello @Alexandre17 

 

I don't think you can create two popup list view for a reference field. You have to use the one with sys_ref_list only unfortunately.

 

Please mark my answer as correct based on Impact.

AnubhavRitolia
Mega Sage
Mega Sage

Hi @Alexandre17 

 

Please follow the steps mentioned in below link to change the List view of Reference Lookup:

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0686318

 

AnubhavRitolia_0-1665932328549.png

AnubhavRitolia_1-1665932372749.png

 

 

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023