Configuring Now Agent

Jeff Lyons
Tera Contributor

3 weeks ago

Greetings, 

 

I have a PDI that I am working on to understand how to build out Now Mobile Agent.  Essentially, I am trying to recreate the out of box functionality for incidents but with interactions.  I have interactions displaying and can resolve them as well as creating an incident from an interaction but am unable to create an "Edit Assigned To" function.  I need to have multiple fields editable but I keep getting error messages about Unsupported Screen.  If anyone is willing to offer assistance, I would greatly appreciate it.

 

I have set up the:

Function

-Input from screen

----input

--------Input attribute

----------------Input form page

 

Thank you!

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3 REPLIES 3

lauri457
Giga Sage

3 weeks ago

Would you be able to share a repo or an update set with the mobile config? I can have a look

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Jeff Lyons
Tera Contributor
In response to lauri457

3 weeks ago

Thank you so much.  I just wiped my work, started over and got it working. 

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