Connection Refused

[lakshminaraya11]

Hi , I am using PUT method to update the short_description from Java program. But it is giving "Connection to https://dev14659.service-now.com:443 refused" exception. Please help me in that.

[lakshminaraya11]

I didn't change any roles of user . I am using the default user given by service now admin only, please let me know where we can check that roles?

[lakshminaraya11]

package com.cg.servicenow;

import java.io.IOException;

import java.net.Authenticator;

import java.net.PasswordAuthentication;

import java.net.URL;

import java.net.URLConnection;

import org.apache.http.HttpEntity;

import org.apache.http.HttpException;

import org.apache.http.HttpHost;

import org.apache.http.auth.AuthScope;

import org.apache.http.auth.UsernamePasswordCredentials;

import org.apache.http.client.CredentialsProvider;

import org.apache.http.client.methods.CloseableHttpResponse;

import org.apache.http.client.methods.HttpPut;

import org.apache.http.entity.ByteArrayEntity;

import org.apache.http.impl.client.BasicCredentialsProvider;

import org.apache.http.impl.client.CloseableHttpClient;

import org.apache.http.impl.client.HttpClients;

import org.apache.http.util.EntityUtils;

import com.sun.jndi.ldap.Connection;

public class PutAction {

  public static void main(String[] args) throws IOException, HttpException {

  PutAction restAction = new PutAction();

  restAction.putRequest1();

  }

  public void putRequest() throws HttpException, IOException {

  // This must be valid json string with valid fields and values from table

  String postData = "{\"short_description\":\"Updated through Java Program \"}";

  CredentialsProvider credsProvider = new BasicCredentialsProvider();

                credsProvider.setCredentials(new AuthScope(new HttpHost("instance.service-now.com")),

                  new UsernamePasswordCredentials("admin", "Servicenow@123"));

                CloseableHttpClient httpclient = HttpClients.custom()

                                .setDefaultCredentialsProvider(credsProvider)

                                .build();

              try {

              HttpPut httpPut = new HttpPut("https://dev14659.service-now.com/api/now/table/sc_req_item/a4142d884f322200559c34a18110c712");

  httpPut.setHeader("Accept", "application/json");

  httpPut.setHeader("Content-Type", "application/json");

                HttpEntity entity = new ByteArrayEntity(postData.getBytes("utf-8"));

  httpPut.setEntity(entity);

                      System.out.println("Executing request " + httpPut.getRequestLine());

                      CloseableHttpResponse response = httpclient.execute(httpPut);

                      try {

                              System.out.println("----------------------------------------");

                              System.out.println(response.getStatusLine());

                              String responseBody = EntityUtils.toString(response.getEntity());

                              System.out.println(responseBody);

                      } finally {

                              response.close();

                      }

              } finally {

                    httpclient.close();

              }

  }

  public void putRequest1() throws HttpException, IOException {

  // This must be valid json string with valid fields and values from table

  String postData = "{\"short_description\":\"Updated through Java Program \"}";

  CredentialsProvider credsProvider = new BasicCredentialsProvider();

                credsProvider.setCredentials(

                                new AuthScope(new HttpHost("dev14659.service-now.com")),

                                new UsernamePasswordCredentials("admin", "Servicnow@123"));

                CloseableHttpClient httpclient = HttpClients.custom()

                                .setDefaultCredentialsProvider(credsProvider)

                                .build();

                try {

                  HttpPut httpPut = new HttpPut("https://dev14659.service-now.com/api/now/table/sc_req_item/a4142d884f322200559c34a18110c712");

  httpPut.setHeader("Accept", "application/json");

  httpPut.setHeader("Content-Type", "application/json");

                HttpEntity entity = new ByteArrayEntity(postData.getBytes("utf-8"));

  httpPut.setEntity(entity);

                        System.out.println("Executing request " + httpPut.getRequestLine());

                        CloseableHttpResponse response = httpclient.execute(httpPut);

                        try {

                                System.out.println("----------------------------------------");

                                System.out.println(response.getStatusLine());

                                String responseBody = EntityUtils.toString(response.getEntity());

                                System.out.println(responseBody);

                        } finally {

                                response.close();

                        }

                } finally {

                        httpclient.close();

                }

  }

}

[sushantmalsure]

I just did it from Postman on my dev instance and which worked fine:

[sushantmalsure]

what is getting set in body of request?

whats here: System.out.println("Executing request " + httpPut.getRequestLine());

what is getting printed?

also tell me where are you setting authorization parameteres (type of authorization , user id , password)????

[sushantmalsure]

change this line from your code:

credsProvider.setCredentials(new AuthScope(new HttpHost("instance.service-now.com")),

to

credsProvider.setCredentials(new AuthScope(new HttpHost("https://dev14659.service-now.com")),