Content body in the email template is not showing

Abhilasha G T
Tera Contributor

Hi Team,

i have created the one notification and attached/added a email template which is having some fields and, in the notification, having some message in the body also (what it will contains)

 

only message in the body (what it will contains) is coming , but not the template inside content why?

 

How to achieve it.

 

Regards,

Abhilasha G T

 

11 REPLIES 11

Community Alums
Not applicable

Hi @Abhilasha G T ,

 

It could be because of some error/issue in the email template. Could you please check once there or share the template screenshot/code here so we can have a look. That's the only issue most of the times when the content is not displayed.

 

Please mark the response as helpful/correct if it helps.

 

Thanks,

Brahmjeet

Nikhil Bajaj9
Giga Sage

Hi @Abhilasha G T ,

 

Will it be possible for you to share screenshots so that we can understand it better.

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

Ankur Bawiskar
Tera Patron
Tera Patron

@Abhilasha G T 

screenshots please

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur , 

Please find the screenshot of the template below and the notifications is on the sysapproval_approver table .

 

Regards,

Abhilasha G T