Control Visibility of REQ, RITM and TASK records created via a particular catalog item.

[Nikita50]

Hi All,

We have a catalog item named "Termination". Whenever a request is submitted via this catalog item, the REQ, RITM and TASK records created should be visible of 4 groups only. How we can achieve this?

[Anshu_Anand_]

Hi 

You can check these similar queries answered in different community posts.

You have to make similar ACL or Query BR changes on diff tables

https://www.servicenow.com/community/developer-forum/how-to-make-an-ritm-visible-to-a-specific-group... 

https://www.servicenow.com/community/developer-forum/ritm-should-be-visible-to-only-specific-group-a...

https://www.servicenow.com/community/itsm-forum/how-to-restrict-ritm-records-to-be-visible-only-to-s...