Controlling and formatting Info Messages in service portal

[Pankaj Poul1]

We need to understand what options we have for controlling 'info Message' in the service portal. Can we control any of the following:
1) How long it is displayed before automatically disappearing
2) Automatically disappearing
3) Maximum number to display at one time
4) Color / formatting

[Sebastian L]

You can control the durations the info and error messages persists in the portal by changing this property: 

glide.service-portal.notification_timeout.seconds 

If 0 it disables auto-dismissal. 

About the color / formatting, it can be targeted with CSS in the portal theme. To my knowledge I don't think you can have a maximum number to display at one time. 

[Pankaj Poul3]

Thanks Sebastian.

Just to check, do you have an example of "CSS in the portal theme" to change the Color and Formatting for the info messages?

Regards!!

Pankaj

[Sebastian L]

Depending on the usage, so e.g. on Success you could change it like this (just examples): 

.alert-success {

color: black;

background-color: green; //You can add !important to make sure that this value is always set.

border-color: #000000;

}

and for .alert-danger {

color: black;

background-color: red; //You can add !important to make sure that this value is always set.

border-color: #000000;

}

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