- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-21-2025 06:41 AM
Hi there!
I'm trying to accomplish with a client requirement. They need to move the date of due date field in demands to the due date field in enhancement. Field specifications are as follows:
Due Date Demands:
- table: dmn_demand
- type: date
Due Date in enhancements:
- table: task
- type: date/time
In order to move this value from demand to enhancement I have modified the script that create enhancements from demands with this statement:
It seems to work correctly but there is a little problem that you can check below:
Demand:
Enhancements
You can see how enhancemetns takes the previous day at 17:00 to the one I put in demands
Is there anyway to adjust this in order to get the same dates in both fields?
thanks!!!
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-21-2025 08:50 AM
I already informed in my 1st response it's because of the mismatch in field type
2 ways
1) create a new date field and set the value
OR
2) let the date value be populated in date/time with 00:00:00 in GMT and discuss with your customer
I won't recommend updating the OOB field on enhancement table.
Hiding of time in due date is not recommended and would be possible with client script.
Even if it's feasible it would require DOM manipulation which is not best practice.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-21-2025 07:17 AM
Try this:
enhancement.setValue("due_date", dmn_demand.requested_by.getLocalDate());
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-21-2025 07:36 AM
Thanks for your response but unfornately it doesn't work. If I add getLocalDate() the value directly is not moved ☹️

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-21-2025 07:47 AM
You may have to do this then:
var gd = new GlideDate(dmn_demand.requested_by);
enhancement.setValue("due_date", gd.getDisplayValue() + "00:00:00");
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-21-2025 07:23 AM
this is bound to happen as you are setting date value to date/time field. you can set value in GMT using this
Set the value for hours minutes and seconds as 00:00:00
enhancement.setValue("due_date", new GlideDateTime(dmn_demand.requested_by + ' 00:00:00').getValue());
This will set the value as start of date in GMT but the value on form will be displayed as per logged in user's timezone
Also discuss with customer if they are ok to set value in GMT
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader