Convert Given OnChange GlideRecord Client Script to GlideAjax so Script Works while Impersonating End User

[alantpham]

The following OnChange client script is being used for a catalog item I'm working on and works for admins but not for end users I try to impersonate while testing. I believe using a GlideAjax approach would work but I can't figure out how to convert this script to GlideAjax to achieve the same result. Please rescript and explain.

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}

var user = new GlideRecord('sys_user');
user.addQuery('sys_id',newValue);
user.query(setOnBehalfDetails);
function setOnBehalfDetails(user) {
if(user.next())
{

g_form.setValue('user_id',user.user_name);

[Aman Kumar S]

Hey,

Yes you are right, GlideAjax will be needed here.

SO basically your gliderecord query will go to a script inlcude and from your onchange client script you will be making an ajax call.

Refer to below link, it should assist you:

GlideAjax cheatsheet

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂

[Sagar Pagar]

Hi,

Here is updated scripts.

Client Scripts:

function onChange(control, oldValue, newValue, isLoading) {
	if (isLoading || newValue == '') {
		return;
	}

	var ga = new GlideAjax('ScriptIncludeName');
	ga.addParam('sysparm_name', 'getUserDetails');
	ga.addParam('sysparm_user_id', newValue);
	ga.getXML(getFunction);

	function getFunction(response) {
		var answer = response.responseXML.documentElement.getAttribute("answer");
		g_form.setValue('user_id', answer); // make sure about the variable name
	}
}

Script Include:

var ScriptIncludeName = Class.create();
ScriptIncludeName.prototype = Object.extendsObject(AbstractAjaxProcessor, {
	
		getUserDetails: function(){
		var userId = this.getParameter('sysparm_user_id');
		var userName = '';
		
		var mygr = new GlideRecord('sys_user');
		mygr.get(userId);
		if(mygr.next()){
			userName = mygr.user_name;
		}
		return userName;
	
	},
	
	
	
    type: 'ScriptIncludeName'
});

Thanks,
Sagar Pagar

[alantpham]

Hi Sagar,

The variable isn't populating, is the client script the code to be put in the catalog client script? I've created the prior script as a catalog item script so I want to make sure the solution works as a catalog item script and not as an incident script. Thanks.

[Gabor10]

Yes, the script goes into a Catalog Client Script.

Blind guessing here, please check all 3 points:

-"Client Callable" checkbox is set to true on your Script Include

-Your script include's name is reflected in the Script Include's First, Second and second to last lines

-You should replace the dummy text "ScriptIncludeName" with your Script Include's name in your Catalog Client Script