converting RITM numbers into hyperlinks

ZakAmin
Tera Contributor

Hi, Is there a way to convert RITM numbers into hyperlinks on forms?

5 REPLIES 5

AshishKM
Kilo Patron
Kilo Patron

Hi @ZakAmin

Share some more details about this ask along with some screen shot.

 

-Thanks,

AshishKM


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ZakAmin
Tera Contributor

ZakAmin_0-1713535757476.png

Hi there thanks for the reply. This Request item. I wonder if it's possible to have it as a hyperlink?

@ZakAmin 

not possible.

If user wants to open RITM the only way is to click the i icon and go to that record

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Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

The OOTB arrangment for reference type field are best one and there is no direct option to add hyperlink with field value, the info icon is already there for that purpose.

 

You can try some other type column with with same value and appy some html tag hyperlink tag.

 


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