converting RITM numbers into hyperlinks
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‎04-18-2024 09:49 AM
Hi, Is there a way to convert RITM numbers into hyperlinks on forms?
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‎04-18-2024 10:07 AM
Hi @ZakAmin,
Share some more details about this ask along with some screen shot.
-Thanks,
AshishKM
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‎04-19-2024 07:10 AM
Hi there thanks for the reply. This Request item. I wonder if it's possible to have it as a hyperlink?
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‎04-19-2024 07:12 AM
not possible.
If user wants to open RITM the only way is to click the i icon and go to that record
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎04-19-2024 07:32 AM
The OOTB arrangment for reference type field are best one and there is no direct option to add hyperlink with field value, the info icon is already there for that purpose.
You can try some other type column with with same value and appy some html tag hyperlink tag.
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