Cookie Key Definitions

Ryan B2 · ‎06-13-2016

Community,

Can someone point me in the right direction to determine the meaning of the below cookie keys:

glide_user_route
glide_session_store

I receive a cooking containing these keys when I make a web service call and would like to understand what they mean / do in more detail.

Thank-you

Ryan

Ryan B2 · ‎06-27-2016

As per Eric T from ServiceNow:

I got a response back from the Development team. The 'glide_session_store' was added to preserve session when moving customers from node to another. They don't recommend disabling this feature because having it enabled will make sure their users are not logged out in case we fail them over from one data center to another. This will be the setup going forward. However, you can disable it by adding the following property:

Name: glide.session.store.enabled

Type: True|False

Value: false

View solution in original post

Ryan B2 · ‎06-27-2016

As per Eric T from ServiceNow:

I got a response back from the Development team. The 'glide_session_store' was added to preserve session when moving customers from node to another. They don't recommend disabling this feature because having it enabled will make sure their users are not logged out in case we fail them over from one data center to another. This will be the setup going forward. However, you can disable it by adding the following property:

Name: glide.session.store.enabled

Type: True|False

Value: false

FUMIO T · ‎06-24-2022

Hi, I found useful KB to know the cookies used by the servicenow.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0693221