copy a string value to a reference field

[Snow Dev5]

Hi SNOW Dev,

Is it possible to assign a string value to a reference field? For example,assignment group is a reference field, and I'd like to assign "Team Acme" (String) to an assignment group field like the below.

assignment_group = "Team Acme"

I tried it but didn't work. Thank you in advance.

[MrMuhammad]

Hi @Snow Dev,  

Please mark the appropriate response as CORRECT. I think the solution provided by me worked fine for you and that is as per the question description if yes, kindly mark my response as correct so that others can referenced this. 

You cannot mark two answers correct at the same time 🙂

Thanks & Regards,

Sharjeel

[Pratiksha Kalam]

Hello,

Use this...

var str_value=current.string_field;

current.reference_field.setDisplayValue(str_value);

if answer is helpful please mark correct!

Thanks,

Pratiksha

[Snow Dev5]

My case, I'd like to assign the string value directly. I tested it, but didn't work. Thank you.

[Virendra Mali]

Hello,

if setDisplayValue not working then try gr.fieldname = "string value" which i use for caller_id,

if you are using string variable then use like

var str = "value"

gr.fieldname = str;

mark correct and helpful if it solve your query

Regards,

Virendra

[Dhananjay Pawar · Accepted solution]

Hi,

Check below script.

var gr = new GlideRecord('incident');
gr.addQuery('number','INC0010111');
gr.query();
while(gr.next()){
var str_value=gr.description;
gs.print(str_value);
gr.assignment_group.setDisplayValue(str_value);
gr.update();
}

Result -

Note - Make sure your string value should be present in Group table.

Mark correct/helpful based on impact.

Thanks,

Dhananjay.