Copy a whole Service Portal to another Instance without using Update Sets

raymcruz
Kilo Contributor

‎01-28-2018 06:43 PM

I'm attempting to copy a whole Service Portal that we made from one of our instances to another. I've checked the approach using Update Sets but all configurations for the portal have been scattered to a lot of Update Sets which will prove difficult to ensure that all portal components can be copied over.

Do you guys know an approach that can accomplish such challenge?

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Carl Fransen1
Tera Guru

‎01-28-2018 06:58 PM

Hi Raymund,



The only way i could look to do this is by exporting all the files as XML.   You can do all the same types as one XML, such as Pages, Widgets etc..   and then just load the XML into your other instance.   You'd need to ensure your filter criteria is correct to only show the updated records...



I've successfully done it this way with my Portal changes.


HarshTimes
Tera Guru

‎01-28-2018 07:04 PM

Hi Raymond


You can capture the copied service portal in an application and after this you can publish this application to another instance.


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