Copy attachment file from incident to problem

[chanikya]

My script is not working,

GlideSysAttachment.copy('incident', current.parent, 'problem', current.sys_id);

var attach = new GlideSysAttachment();

attach.update(current.request_item.getRefRecord());

or

table : sys_attachment

Condition: current.table_name == 'incident'

var task = new GlideRecord('problem');

task.addQuery('parent',current.sys_id);

task.query();

while(task.next()) {

        GlideSysAttachment.copy('incident', current.parent, 'problem', current.sys_id);

}

[chanikya]

Hi Pradeep,

I have written script as you suggested on after business rule.

But attachment was not effected in Problem table, Could you please suggest me .

[Sumedh Kharode1]

configure Incident UI Action 'Create Problem' and add script as

prob.parent=current.sys_id;

Now create a after business rule on problem table while insert/update as below:

GlideSysAttachment.copy('incident', current.parent, 'problem', current.sys_id);