Copy Attachment from Incident to Problem

[SandeepKSingh]

Hi Team,

I need to copy and attachment from one table to another . How we can achieve this ?

[Ravi Gaurav · Accepted solution]

Hi @SandeepKSingh 

Please look this video this will be helpful

https://www.youtube.com/watch?v=4P-AUaNQ8EE&list=PLKH9bPqlw1neHQZWQpYXHKy7LGiG9lhZn

[Mark Roethof · Accepted solution]

Hi there,

You could easily achieve this through Flow Designer. ZERO code involved. Have you considered this? You could also do this scripted, though like video in the other reply "interview questions", that would be a red flag for a serious interview 😁.

Ofcourse be aware that copying attachments also has consequences! So don't just do it because we can or because 1 person has such a requirement. Be careful.

[Ravi Gaurav · Accepted solution]

Hi @SandeepKSingh 

Please look this video this will be helpful

https://www.youtube.com/watch?v=4P-AUaNQ8EE&list=PLKH9bPqlw1neHQZWQpYXHKy7LGiG9lhZn

[Mark Roethof · Accepted solution]

Hi there,

You could easily achieve this through Flow Designer. ZERO code involved. Have you considered this? You could also do this scripted, though like video in the other reply "interview questions", that would be a red flag for a serious interview 😁.

Ofcourse be aware that copying attachments also has consequences! So don't just do it because we can or because 1 person has such a requirement. Be careful.

[SandeepKSingh]

Hi @Mark Roethof 

can you put some light for using Flow designer ? what actions to be created or existing action need to be taken care.
The above video solution worked for me. Please provide your approach

[Mark Roethof · Accepted solution]

Here you go:

https://docs.servicenow.com/bundle/washingtondc-build-workflows/page/administer/flow-designer/refere...