Copy Attachment from servicenow to third party application

[Mark Wood]

Hello Experts,

I am new to ServiceNow integration.

I want to copy an attachment from ServiceNow to the Aha third-party application.

I reviewed the Aha API documentation but couldn't figure out how to send an attachment to a third party. What should the content be for sending the attachment? I have attached the third-party Aha documentation link for your reference. Can anyone guide me on this?

Thank you.

Aha API  Link:

https://www.aha.io/api/resources/attachments/create_an_attachment_on_a_comment

[Sandeep Rajput]

@Mark Wood Please check if Aha support base64 encoded data. If yes, then you can encode your attachment to base64 encoding and send it via the API call.

[Mark Wood]

@Community Alums @Ankur Bawiskar @Kieran Anson 

can you please guide me on this?

[Kieran Anson]

The format of an attachment is either a multipart/form-data upload with the input name attachment[data] or a JSON payload pointing to an URL link:

[Mark Wood]

Hello @Kieran Anson ,

I'm having trouble sending an attachment. Despite setting the attachment format to multipart/form-data, I still can't get it to work. Could you please briefly guide me on this?

I have attached the request body format that the third party requires for your reference, as I am unable to understand it.

Thank you.

Request body

------------XnJLe9ZIbbGUYtzPQJ16u1
content-disposition: form-data; name="attachment[data]"; filename="sample_plain_text.txt"
content-type: text/plain
content-length: 27

[uploaded data]
------------XnJLe9ZIbbGUYtzPQJ16u1--