Hi,
I have a requirement to Copy attachments from an Incident record to JIRA Issue using the flow designer spoke. I have built below flow and I am able to copy the attachment, but for scenarios like when I have multiple attachments my flow is copying only the first attachment.
Scenario 1: For each single attachment added to the Incident, I want only that file to be copied into JIRA issue.
Scenario 2 : Assume a scenario when the incident record already has 2 attachments and when I attach the third attachment, I want only the third attachment to be copied into JIRA assuming the first two attachments are already copied into JIRA Issue.
Below are Options which I tried with no success. Please suggest any better approach to address this Issue. Thanks
Option 1 : Step 1. Lookup Attachment is always returning the first attachment, so always only the first attached file is getting copied into JIRA Issue. I tried For Each Loop condition also, when I use this it always copies all the attachments to JIRA, which will create duplicate copies.
Option 1 tried : Trigger when Attachment is added onto Incident record.
Option 2:
I also tried triggering the subflow from an On-Insert Business Rule on the sys_attachment table, but here also Lookup Attachment is always taking the first attachment on the Incident record, even-though I am passing the sysId of the second or third attachment file.
Option 2 tried : Trigger Subflow from an On-insert Business Rule on sys_attachment table.
