Copy Change Request

[ANGAD SHARMA]

Hello Everyone, I have these requirements and i am stuck on this. Can anyone help me to get out this.
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"

When I click on "Copy Change" from the context menu,

The system should prompt whether I want to copy the CTASKS associated with the Change Request

"This Change has associated CTASK(s), would you like to copy those CTASK(s)?"

If I choose yes, then, all related Change Task should be copied along with the new Change Request.

If I choose no, then no related change Task should be copied along with the new Change Request.(i.e. after choose no, change request should be copied but no related change task.)"

[Dr Atul G- LNG]

Hi @ANGAD SHARMA 

This has been derived from Change properties:

Create a Alert message and call this property.

[ANGAD SHARMA]

Hi @Dr Atul G- LNG /Atul,

Thanks for your response!

Based on my requirements i have modified Ui Action(Copy Change) script. 👇

function OnCopyChangeClick() {

    // Prompt the user for confirmation

    var copyCTASKs = confirm("This Change has associated CTASK(s). Would you like to copy those CTASK(s)?");

    if (copyCTASKs) {

        // User wants to copy CTASKs, proceed with the copy process

        copyChange(true);

    } else {

        // User does not want to copy CTASKs, proceed with the copy process without CTASKs

        copyChange(false);

    }

}

function copyChange(includeCTASKs) {

    function addParam(form, name, val) {

        var inp = cel('textarea', form);

        inp.name = name;

        inp.value = val;

    }

    var srcSysId = g_form.getUniqueValue();

    var ga = new GlideAjax('ChangeUtils');

    ga.addParam('sysparm_name', 'getChangeQueryParams');

    ga.addParam('sysparm_src_sysid', srcSysId);

    ga.setWantSessionMessages(true);

    ga.getXMLAnswer(function (queryParam) {

        if (queryParam) {

            var gotoURL = new GlideURL('CopyChangeRelatedLists.do');

            gotoURL.setEncode(false);

            gotoURL.addToken();

            gotoURL.addParam('srcSysID', srcSysId);

            gotoURL.addParam('newSysID', '$sys_id');

            gotoURL.addParam('sysparm_returned_action', '$action');

            var form = cel('form', document.body);

            hide(form);

            form.method = "POST";

            form.action = g_form.getTableName() + ".do";

            if (typeof g_ck != 'undefined' && g_ck != "")

                addParam(form, 'sysparm_ck', g_ck);

            addParam(form, 'sys_id', '-1');

            addParam(form, 'sysparm_query', queryParam);

            addParam(form, 'sysparm_goto_url', gotoURL.getURL());

            // Add parameter to include or exclude CTASKs based on user choice

            addParam(form, 'includeCTASKs', includeCTASKs ? 'true' : 'false');

            form.submit();

        }

    });

}

When I click on "Copy Change" from the context menu, popup message got populated -👇

"This Change has associated CTASK(s), would you like to copy those CTASK(s)?"

If I choose yes, then, all related Change Task is copying along with the new Change Request.

but, when i choose cancel, then related change task also copying with new change request.

this is happening because of this-👇

in Ui Action a script include calling - "ChangeUtils"( it is OOO) and another scripts include "ChangeUtilsSNC" calling in "ChangeUtils".  

A system properties 'com.snc.change_request.copy.related_lists' calling by "ChangeUtilsSNC" which is readable only.

as i explain you all the scenario, can you help me?

[Dr Atul G- LNG]

Hi @ANGAD SHARMA 

in Ui Action a script include calling - "ChangeUtils"( it is OOO) and another scripts include "ChangeUtilsSNC" calling in "ChangeUtils".  

A system properties 'com.snc.change_request.copy.related_lists' calling by "ChangeUtilsSNC" which is readable only

yes, you are correct. So in this case what i can suggest, create 2 UI action one is with task and 1 is without task. Else changing or understanding OOTB scripts will consume more time.