Copy Change UI Action issue

Ajay1998
Tera Contributor

Hi Team,

 

I am using OOB Copy Change UI Action and when a new change is created, CTASKs of the newly created change request Opened date are picking up the same date as the change request which we copied,
PFA screenshot for the same.

How can I fix this please guide me.

Ajay1998_0-1697022921645.png


Regards,
Ajay

 

1 ACCEPTED SOLUTION

@Ajay1998 

Glad to help.

Please mark my response as correct and close the thread.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@Ajay1998 

Did you check the script which is creating ctask?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar ,

Yes found the issue in the Script Include and fixed this issue.
Thank you for the reply 😊.

Regards,
Ajay

@Ajay1998 

Glad to help.

Please mark my response as correct and close the thread.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader