copy from response template to worknotes

chandan31
Tera Contributor

Hi All,

 

When we are copy from response template to work notes, the link is not coming  in the work notes.

Earlier i am using starting of the URl  [code] end of the URl [code]

 

Response template:

For employees working in D&E department:

Look at[code] this[code] Knowledge Article where you can find the answers on the most frequently asked questions related to SAP time writing. 

 

In worknotes: 

For employees working in D&E department:

Look at[code] this [code] Knowledge Article where you can find the answers on the most frequently asked questions related to SAP time writing. 

 

Can you tell me how achieve this one 

 

Thanks,

Chandan

5 REPLIES 5

chandan31
Tera Contributor

@Ankur Bawiskar : Can you help me sir 

Sonia Tyagi1
Tera Contributor

I am also working on same scenario, want to autopopulate response template body in worknotes of case table, based on the value change in select box type field. Please help me in this

Sonia Tyagi1
Tera Contributor

Looking for same

 

DeepS9194638204
Tera Contributor

Hi,

 

I am looking for same

Can you help me on this?