Copy issue attachment to record - jira spoke - "Error encountered while creating Attachment

abhishku1
Tera Contributor

‎05-30-2024 07:08 AM

I have created subflow : add attachment - jira process webhook to send an attachment from jira to servicenow. but it throws error : 

 
Error: Cannot read property "filename" from undefined,Detail: Cannot read property "filename" from undefined

This error is occuring while using jira spoke - copy issue attachment to record.

flow:

abhishku1_0-1717068282526.pngabhishku1_1-1717068329808.png

 

any help on this is really appriciated.

 

Thanks,

Abhishe

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3 REPLIES 3

MaareeswariR
Tera Contributor

‎08-12-2024 11:49 PM

May i know how did you resolved the issue. Beacause I'm also facing the same issue now. Any help on this is really appreciated.

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abhishku1
Tera Contributor
In response to MaareeswariR

‎08-13-2024 04:00 AM

I have modified the target record using lookup request and setting flow variable and it worked for me.

please let me know what is the issue you are facing for jira attachment api.

 

Thanks,

Abhishek

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MaareeswariR
Tera Contributor

‎08-19-2024 07:52 AM

I can able to retrive attachments from JIRA to ServiceNow. But when i try to open those attachments the content is not visible. It shows that content is restricted.

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